Shipping and delivery
We are proud to offer international shipping services that currently operate in over 200 countries and islands world wide. Nothing means more to us than bringing our customers great value and service. We will continue to grow to meet the needs of all our customers, delivering a service beyond all expectation anywhere in the world.
How do you ship packages?
Packages from our warehouse in China will be shipped by ePacket or EMS depending on the weight and size of the product. Packages shipped from our US warehouse are shipped through USPS.
Do you ship worldwide?
Yes. We provide free shipping to over 200 countries around the world. However, there are some locations we are unable to ship to. If you happen to be located in one of those countries we will contact you.
What about customs?
We are not responsible for any custom fees once the items have shipped. By purchasing our products, you consent that one or more packages may be shipped to you and may get custom fees when they arrive to your country.
How long does shipping take?
Shipping time varies by location. These are our estimates:
| Location |
*Estimated Shipping Time |
| United States |
10-30 Business days |
| Canada, Europe |
10-30 Business days |
| Australia, New Zealand |
10-30 Business days |
| Central & South America |
15-30 Business days |
| Asia |
10-20 Business days |
| Africa |
15-45 Business days |
*This doesn’t include our 2-5 day processing time.
Do you provide tracking information?
Yes, you will receive an email once your order ships that contains your tracking information. If you haven’t received tracking info within 5 days, please contact us.
My tracking says “no information available at the moment”.
For some shipping companies, it takes 2-5 business days for the tracking information to update on the system. If your order was placed more than 5 business days ago and there is still no information on your tracking number, please contact us.
Will my items be sent in one package?
For logistical reasons, items in the same purchase will sometimes be sent in separate packages, even if you've specified combined shipping.
If you have any other questions, please contact us and we will do our best to help you out.
Refunds & returns policy
Order cancellation
All orders can be cancelled until they are shipped. If your order has been paid and you need to make a change or cancel an order, you must contact us within 12 hours. Once the packaging and shipping process has started, it can no longer be cancelled.
Refunds
Your satisfaction is our #1 priority. Therefore, you can request a refund or reshipment for ordered products if:
- If you did not receive the product within the guaranteed time( 45 days not including 2-5 day processing) you can request a refund or a reshipment.
- If you received the wrong item you can request a refund or a reshipment.
- If you do not want the product you’ve received you may request a refund but you must return the item at your expense and the item must be unused.
We do not issue the refund if:
- Your order did not arrive due to factors within your control (i.e. providing the wrong shipping address)
- Your order did not arrive due to exceptional circumstances outside the control of Let Us Choice Shopping Store (i.e. not cleared by customs, delayed by a natural disaster).
- Other exceptional circumstances outside the control of http://letuschoice.com
*You can submit refund requests within 15 days after the guaranteed period for delivery (45 days) has expired. You can do it by sending a message on Contact Us page
If you are approved for a refund, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within 14 days.
Exchanges
If for any reason you would like to exchange your product, perhaps for a different size in clothing. You must contact us first and we will guide you through the steps.
Please do not send your purchase back to us unless we authorise you to do so.
Quality is not very good.
Watch as described, except rose gold on the copper color side.
не смотря что прехал товар спустя 3 месяца и на то что коробка в ужасном состоянии часики с виду норм и работают.Буду испытывать
Thank you. the goods came, everything works. The product corresponds to the description. The goods were tracked.
Super thanks
Thank you! The goods received! The watches are very cute and beautiful! For the summer will be great! Look and like a watch and like a bracelet!!
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Delivery to Moscow 1 month. The product description corresponds, but one minus watch came with a working battery. Usually sent with locked Noah. Opened a dispute about a partial refund. The solution is positive, for which a separate thank you.
The watch beautiful on the hand looks good all works shipping fast Thanks a lot store
Weak clasp
Product as שתארתי. Thank you
Beautiful Delicate, thin bracelet .. Wonderful and elegant. Loved
Is a good watch.
Lightly to wear nicer
Lovely watch, beautiful color, delicate. Bronsoletkę can be shortened. All comply with the description. shipment has come after approx 2 weeks. Watch I wear together with other gold bracelet and looks like a set.
Excellent watch in retro style, huge thank you to the store for shipping M packaging, the watch came in a box and it is very nice that the seller carefully packed his goods properly, I am also a seller, and I appreciate the buyer's good attitude to the seller and the seller to the buyer, I will upload more. Some, really liked all the home, the sister asked her to buy, thank you dear friends!
nice
Hours are here. beautiful, but small, bracelet on a wide arm. I need to redesign the bracelet. Whoever wants to buy, bear in mind, the bracelet on a wide arm. And so they look beautiful, but the dial is small, poorly visible. The goods came in a box, safe and safe. thank you to the store, went more than a month the goods. I will order another., other watches.
Cute little watch! It was in a box. I like it. Came werry fast. In only 3 weeks. Thanx to the store. I will order again.